Shipping
- Free Shipping On All Orders $20+
- For orders < $20, you only pay $1.99 and we will pay the rest.
- Shipping is only available in the United States.
Return and Refund Policy
We fully stand behind our sports mouth guards. If our mouth guard fails to deliver, contact us in 30 days and we will either issue you a full refund or send you a replacement, whichever you prefer.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
What Payment Method Do We Accept
PayPal, Stripe (Visa, MasterCard, American Express, Discovery) (We DON’T Store Your Credit Card Information)
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We don’t exchange. If you didn’t mold it well and think you can do better, please contact us and we would love to send you a replacement for free.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Need help?
Fill Out the “Contact us” form or Send us a message via Instagram for questions related to refunds and returns.
